Shipping & Delivery Policy

⚡ Fast Delivery, Always

Inside Dhaka: 1–2 days
Outside Dhaka: 2–3 days

Speed is our priority — once your order is confirmed, we move fast to get it to your door.

🚚 Delivery Charge

Inside Dhaka: Tk 80
Outside Dhaka: Tk 120

🎉 Free delivery on all orders over Tk 4,000 — automatically applied at checkout, nationwide.

💵 Full Cash on Delivery

We offer 100% Cash on Delivery, every order, no advance payment required. We trust our customers — all we ask is that you keep your word when you place an order.

🌍 Nationwide Delivery

We deliver all over Bangladesh — no area is out of reach.

🎁 Premium Gift Box & Packaging

Every order arrives in our premium gift box, free of cost — carefully packed and ready to gift for any special occasion, no extra wrapping needed.

📦 Pre-Order Items

A few items are imported directly from China on request. If something isn't in stock, we'll tell you upfront before you order — these arrive within 8–10 business days, with no delivery charge collected on pre-orders.

↩️ Refused Deliveries

If a package is refused or returned at the doorstep, the delivery charge is the customer's responsibility.

🔄 Exchange Policy

• 7-day defect exchange guarantee
• Please inspect your product at the time of delivery
• Non-defect exchange requests must be reported within 2 days of delivery
• Once a product is received in good condition, it isn't eligible for return — only exchange under the terms above

💬 Questions About Your Order?

Reach us anytime on WhatsApp or Facebook Messenger — we're active there and happy to help.

📞 01633036850
✉️ contact@elloriaa.com